The organisation of two international workshops on counselling in 2020 and 2021 proved to be crucial for the development of the study. In addition to foreign guests, members of the Association of University Counsellors (AUC) took part in them. In particular, their views on the current state and challenges of university counselling in the Czech Republic helped to grasp the topic and compare it with the presented foreign practice. From there it was only a step to formulating the main thesis of the whole study, that counselling at universities is an important factor in the process of quality assurance and increasing the efficiency of tertiary education. Individual schools should therefore pay particular attention to the area of counselling. This is also related to their ability to meet their educational objectives, where they cannot do without a clear concept for the development and funding of counselling centres.